level789 Privacy Policy

This page describes what we collect when you use level789 and how we keep that data protected. When you create an account, deposit funds, or place stakes on our platform, we gather information necessary to verify your identity, process your transactions, and comply with applicable law. Our privacy practices reflect our commitment to transparency and security across all supported jurisdictions.

We at level789 treat your personal data with care. We do not sell your information to third parties for marketing purposes. We share data only with payment processors, identity-verification partners, and regulatory authorities where required by law. This policy applies to all users of level789, regardless of location or payment method.

Our data practices are designed to balance your privacy with our legal obligations. We retain information only as long as necessary to provide our service, resolve disputes, and comply with applicable regulations. If you have questions about how we handle your data, contact our support team.

What we collect on level789

We collect information in several categories. First, account information: when you register on level789, we ask for your email address, phone number, full name, date of birth, and residential address. Second, identity verification: to comply with anti-money-laundering regulations, we require you to upload a government-issued ID (KTP, passport, or driver's license) and proof of address. Third, transaction data: we record every deposit, withdrawal, and stake you place, including the amount, method, timestamp, and outcome. Fourth, device and usage data: we log your IP address, browser type, device model, and the pages you visit on level789.

We collect this information for specific purposes. Account information allows us to create your profile and communicate with you. Identity verification ensures we comply with anti-money-laundering law and prevents fraud. Transaction data helps us detect suspicious activity, process withdrawals, and resolve disputes. Device and usage data helps us improve our platform, diagnose technical issues, and protect against abuse.

Payment processors and third-party partners

When you deposit or withdraw funds on level789, we share transaction details with your payment provider. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we send your transaction reference and account identifier to that e-wallet provider. If you use a bank transfer via e-wallet, mobile banking, local payment, or online payment, we share your virtual-account number and transfer amount with your bank. These third parties process your transaction and may retain your data according to their own privacy policies. We do not control how they use your information.

We also work with identity-verification partners to confirm your government ID and address. These partners use secure document-scanning technology and do not retain your documents after verification is complete. We may also share transaction data with regulatory authorities if required by law or if we detect suspicious activity that suggests money laundering or fraud.

Your rights and our commitments on level789

We at level789 respect your data rights. You have the right to access your personal data by contacting our support team. We will provide a copy of the information we hold about you within ten business days. You also have the right to request correction of inaccurate data. If your address or phone number changes, update your profile immediately so we have current information.

You have the right to request deletion of your data, subject to legal limits. We may retain your transaction history and identity documents for up to seven years to comply with anti-money-laundering regulations and to resolve disputes. We cannot delete data that is required by law or that is necessary to complete pending transactions. If you close your account on level789, we will delete your profile data after the retention period expires, but we will keep transaction records as required by law.

Cookies and tracking on level789

We use cookies to remember your login session and to track your activity on level789. Cookies are small files stored on your device that help us recognize you when you return to our platform. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year). We do not use cookies to track you across other websites.

You can disable cookies in your browser settings, but doing so may prevent level789 from functioning properly. We also use analytics tools to understand how users interact with our platform. These tools collect anonymized data about page views, click patterns, and session duration. This data helps us improve our user experience and identify technical problems.

We at level789 are committed to protecting your privacy while maintaining the security and compliance standards required to operate a regulated entertainment platform across Indonesia and supported jurisdictions.

Security measures and data protection

We protect your data using industry-standard encryption and security protocols. All communication between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and salted before storage, meaning we cannot see your actual password. Your payment information is encrypted and stored separately from your account profile. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We maintain strict access controls. Only authorized level789 staff can access your personal data, and they are bound by confidentiality agreements. We do not share your data with marketing teams or external advertisers. If we experience a data breach, we will notify affected users within 72 hours and explain what information was compromised and what steps we are taking to secure it.

Policy updates and contact

We may update this privacy policy at any time. Changes take effect immediately upon publication on level789. Your continued use of our platform after an update constitutes acceptance of the revised policy. If you have questions about our privacy practices or wish to exercise your data rights, contact our support team. We will respond to all privacy inquiries within five business days.